Application maintenance that keeps your live software working every day
We look after software that is already live, ours or someone else's. We watch it day and night, fix what breaks inside an agreed time, keep it safe and up to date, and send a plain report every month.
Get a support quoteWatched, fixed and updated. So it keeps working.
Application maintenance for your industry
We know which parts of each industry's software cannot go down, and what has to be kept on record.
Manufacturing
Attendance, shift and maintenance software kept running across every plant, updates applied outside production hours
Automotive and garages
Workshop diaries and job-card platforms watched across every branch, fixed before the morning rush
Healthcare
Patient portals and staff rotas kept safe and up to date, every change logged for the audit trail
SaaS and technology
Customer portals and admin screens watched round the clock, security updates applied on a schedule
Biorenewables and energy
Site and asset tracking tools kept running, backups tested, compliance records intact
Financial services
Support assistants and customer records watched for behavior as well as uptime, with a way to undo any change
eCommerce and D2C
Shopify stores and the order, stock and delivery software behind them, watched so checkout never stops quietly
Education and training
Learning and testing platforms kept up to date through term time, with results and certificates safe
How we work
Our application maintenance process
Four steps, and the price in writing before we take anything on.
Half an hour on the phone
Tell us what you have, what it does for the business and what has gone wrong before. We ask what an hour of downtime really costs you. No forms, no charge.
We look under the hood
We take access, read how it was built, find where it is hosted and what it talks to, and write it down. Problems already there come out now, not in an emergency.
One page: what you get, what it costs
Response times for each level of seriousness, improvement hours a month, what is covered, what is not, and the price. One page in plain words, and nothing changes unless you agree.
Then we look after it
The watching starts, the updates start, your improvement hours start and the report lands every month. If your software outgrows the agreement we tell you and rework it instead of cutting corners.
Why Infoloop for maintenance and support
- 01Looking after software is half our business
- 02Response times agreed in writing
- 03We take on software others built
- 04We already look after AI in daily use
- 05A price in writing before you pay
- 0699.9% uptime on software we run
- 07Security and NDAs as standard
Industries we serve
Owner-led and mid-sized companies, mostly in manufacturing, healthcare, SaaS and biorenewables, whose software is live and needs someone to own it.
- Manufacturing
- Automotive and mobility
- Agriculture and AgriTech
- Energy and utilities
- AI startups
- B2B SaaS
- Enterprise software
- ISVs and technology companies
- eCommerce and retail
- D2C brands
- Consumer platforms
- EdTech
- Learning platforms
- Corporate training
- Healthcare
- Biorenewables
Technologies we use
| Frontend |
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| Backend |
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| Mobile |
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| CMS and web |
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| eCommerce |
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What our clients say
The difference is they did not leave. Every month we get a report, fixes and one clear next step.
They shipped our support agent in five weeks and it has run ever since. Response time dropped from hours to two minutes.
Our Shopify rebuild paid for itself in the first quarter. Conversion is up 38% and they still manage it for us.
Tell us who is watching your software
Bring the software nobody owns, the site nobody updates, or the one person who holds it all. One call, then a written price and agreed response times.
Other Grow services
We build. We run.