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infoloop

B2B SaaS

Features, AI and integrations inside the product you already sell

You sell software. We build the parts of it that keep slipping: the features customers were promised, AI that is safe in front of paying accounts, the single sign-on and integrations sales keep offering. We build it in your code, then we keep it running.

The roadmap slips a little more every week

Tickets. Bug fixes. Last month's release. A large account asking how its staff will sign in. And the feature you promised customers moves again.

SaaS teams are not short of work. They are short of hands that can take a piece of the product and land it. Support eats the week, the release everyone agreed on gets pushed back, and the roadmap you showed customers stops matching the one you are actually building.

Hiring takes months and only moves the problem down the road. Agencies want to start again because your code is unfamiliar to them. Meanwhile the AI feature on your roadmap waits for someone who has shipped one to paying users before.

  • Features that land without stalling the roadmap.
  • AI you can defend to a nervous buyer.
  • Integrations that unblock the big contract.

Infoloop works inside your repository, with your conventions and your release checks, ships in small pieces behind a switch, and stays to keep it running, the way we run our own SaaS products. A few accounts first, then everyone.

Measured results

B2B SaaS problems we solve

We build and run the parts of a SaaS product a small team never gets to, without asking that team to stop.

  • The support queue is eating the roadmap

    Refunds, lookups and status questions fill the week, and another hire only moves the problem along. We put an assistant on the ticket types that repeat most, with a person approving anything that touches money. We built one for a fintech support desk and we run it still.

  • The first version got you customers, and now it creaks

    Permissions were added late. One customer's records do not fit the shape the next one needs. Releases wait for a quiet Tuesday. We rebuild the part that hurts, behind a switch, without parking the roadmap for a quarter.

  • An AI feature is already promised

    It has been announced, or a large account asked for it, and nobody has put a model in front of paying users before. We build it with limits, approvals and an off switch, measure it once live, and stay answerable for it.

  • Single sign-on and integrations hold up the deal

    The bigger buyer wants staff signing in with their work account, updates pushed to their tools, links to the CRM and billing, and API docs their developers can follow. We build the pieces that get the contract signed.

Inside the product you sell. Kept running by us.

Case studies

Measured results from software we built and still run.

Choose a featured case study

An AI support assistant that cut manual ticket work by 72%

An AI support assistant took first response from hours to under two minutes and cut manual ticket handling by 72%.

  • -72% manual ticket hours
  • <2 min first response time
  • 5 weeks to first version live

Bay utilization up 28% across nine garage branches, on one platform we run

Brightlane Auto Group moved all nine branches onto GarageZone in 11 weeks. Bay utilization rose 28%, and we still run it.

  • +28% bay utilization
  • 4.5 hrs admin saved per branch, daily
  • 99.9% uptime since launch
  • 10th branch opened on the same platform, no extra back-office staff

What working with Infoloop gets you

For SaaS teams that need features live without a quarter lost to it.

  • Live in weeks

    Planning in about a week, most work live in 4 to 8 weeks, a few accounts first.

  • One price, agreed first

    What we build, when it lands and what it costs, in writing before any code.

  • Your code, your review

    Your repository, your conventions, your release checks. No pitch to start again.

  • AI with an off switch

    Limits, approvals and a log of every action, and it turns off without a release.

  • Run by us afterwards

    Alerts, fixes to an agreed time, patches, and a monthly report on one number.

Trusted by teams with paying customers to keep

Built in the stack you already run and the frameworks we know well.

  • Webflow
  • Shopify
  • Stripe
  • Slack
  • AWS
  • OpenAI
  • Anthropic
  • WordPress
  • Next.js
  • React
  • Node.js
  • Flutter
projects delivered
50+
projects delivered
countries
6
countries
uptime on software we run
99.9%
uptime on software we run
average client rating
4.8
average client rating

What our clients say

They shipped our support agent in five weeks and it has run ever since. Response time dropped from hours to two minutes.

COO, fintech scale-up

Read the case study

Blogs and insights

FAQs

Questions SaaS founders and CTOs ask us

Straight answers. If yours is not here, ask us on the call.

  • What does this cost?

    One price for one agreed piece of work, and you see it before we start. It begins with a short call about the product, the plan and the part that keeps slipping. A named person replies within one business day, and the written scope, the date and the single figure follow the call. Builds are not billed by the hour, and anything you add later is priced on its own, so the number does not creep. Most teams then add a monthly fee for us to keep it running, sized to how much software we look after. You can pause or end it with notice.

  • Will you work in our code, or want to rebuild it?

    We work in your repository, with your conventions and your release checks. Starting again is a last resort, never our opening suggestion. Sometimes one part does need replacing. In a young SaaS product it is usually one of three things: how each customer's records are kept apart, the rules about who can see what, or a design that assumed a single customer. We price that part on its own, agree it with you, and build it behind a switch so the rest of the roadmap carries on. Our changes go through the same review as anyone else's on your team.

  • How long before our customers see anything?

    Work lands in your test environment in small pieces, not one drop at the end, so there is something running to look at in the first few weeks. The first release to real accounts normally goes to a handful, gets watched, then widens. We do not quote a date before that opening call, because the honest answer depends on what your product is built with, how your review works and how much of the job is still unknown. Once it is scoped, the date is written down next to the price, and we hold ourselves to it.

  • Is it safe to put AI in front of customers who pay us?

    It is, if it is built the way we built the fintech support assistant we still look after. The feature reaches only the tools it genuinely needs. Anything sensitive or financial goes to a person to approve. Every action it takes is written down. And the whole thing can be switched off without a release. We start narrow, on the tasks with the clearest rules, and widen only once the numbers hold up. How it is behaving sits on a screen you can see, so the decision to expand rests on measured results, not a good demo.

  • What do you actually do each month once it is live?

    The team that built it keeps it alive. That means alerts when something goes wrong, fixes inside an agreed time, improvements shipped every month rather than only after a breakage, and security and dependency updates as they come. Every month you get a short report on the one number we agreed to move, with a single recommended next step. It is one monthly fee sized to what we look after, not an hourly meter you have to check. We hold our own software to the same standard, so we know what a bad week costs.

  • What if we want to stop, or bring it in-house?

    You can. The code sits in your repository under your accounts and runs in your own cloud, so nothing depends on us holding a key. The monthly arrangement is exactly that: monthly, ended with notice, not a lock-in. If you hire your own team later, you get a documented codebase, a written explanation of how customer records and permissions work, and a walkthrough with the engineers who built it. We would rather keep running it for you, and we would rather say that plainly than bury an exit clause in the contract.

Tell us which release keeps slipping

A short call on your product and the release you cannot get out of the door. You leave with one price, a date and a clear view of what keeping it running would cost each month.