Online stores for retail brands, built to keep selling

Shopify for the store itself: products, cart and payment. Webflow for your brand and marketing pages, set up so your team changes words and pictures without asking us. Writing that does not fit neatly in a store, like care guides, size charts or buying advice, goes in one place your team edits, and it appears on the store by itself. We are certified Shopify and Webflow Partners and have rebuilt a direct-to-consumer Shopify store already. If your store runs on something else, tell us on the first call and you get a straight answer on whether we suit you, not a push to move.

It starts with a half-hour call. After it we write down one price, one date and a list of exactly what is included: the pages, the templates, the links to other software and moving your products across. You see that number before any building starts, and it only changes if you ask for something that was never on the list. Once the store is live, looking after it is a separate monthly fee: watching it, fixing faults, keeping it safe, small improvements and a report. Two numbers, kept apart, so you always know what each one buys you.

That is when the monthly job starts. We watch the store and fix what breaks within the response times we agreed. We keep the software up to date and safe and make small improvements as we go. Each month you get a short report: whether the store stayed up, what we did and what we think is worth doing next. It is the same people throughout. Nobody hands your store to a support desk that has never seen it, and a named person replies within one business day.

Yes, and the move is part of the price rather than an extra later. We bring your products, collections, pages and photographs across, then point every old web address at its new home so links from other sites still work and your rankings hold. All of it is tested on a practice version before anything goes live, and we watch your traffic closely for weeks afterwards. Tell us how big your product list is on the first call so that work sits inside the agreed price.

Yes. That is how we build. Products, descriptions, photographs and pages are set up so the people who do your buying and marketing can add a product, change a banner, put up a page or fix a typo themselves. Nobody should have to raise a request to change a headline the day before a sale. We show your team how it works before the store goes live. Anything that genuinely needs a developer stays with us under the monthly fee, so it never holds up a campaign.

The useful jobs are narrow. A helper that tells customers where their order is, when it arrives and how to send something back. A lookup that tells your team what is in stock without opening three screens. We only switch one on with clear limits on what it can do, somebody watching what it says and a way to turn it off in seconds. We built a support assistant for a fintech scale-up in five weeks that cut manual support work by 72%. This is the same kind of build. If a well written help page would do the job better, we say so.